Lakshya
by Akagr AI
We believe in our platform — and we want you to as well. That's why we offer a 5-day money-back guarantee on unused tokens. Read the details below before making a purchase.
Last updated: 1 May 2026
If you are not satisfied with Lakshya, you can request a refund within 5 days of your purchase — no questions asked.
One important caveat: Only your unused tokens are eligible for a refund. Tokens that have already been consumed (conversations, report generation, counsellor sessions, etc.) are considered delivered service and cannot be refunded.
Example: if you purchased a 100-token plan and have used 30 tokens, you can claim a refund for the remaining 70 tokens, pro-rated to the plan price.
Send an email to connect@lakshya-ai.in with the subject line Refund Request and include the following:
Requests must be submitted within 5 days of the purchase date. Requests received after this window will not be eligible for a refund under this policy.
We process all valid refund requests within 5–7 business days. The refund will be credited to the original payment method.
If a technical error on our platform prevented your report from being generated, or if payment was deducted but you never received access, you are entitled to a full refund regardless of the 5-day window.
Report such issues within 48 hours by emailing connect@lakshya-ai.in with your transaction ID and a brief description of the problem.
All institutional agreements and bulk purchases are governed by separate contracts or invoices agreed to at the time of purchase. This policy applies only to individual users unless otherwise stated in writing.
If you have questions or concerns about this policy, please reach out: